Our Staff
Our dedicated and supportive staff are here to guide you through this difficult journey. We take pride in doing our absolute best to ensure your needs are met. We are here for you.
Stephen Michalchuk
Manager – Founder in 1997
Shareholder
Stephen graduated from Hillfield-Strathallen College, Hamilton and attended Ryerson Polytechnic Institute, Chemical Engineering Technology in the 1980’s.His soul searching for a fulfilling career in health care/social working lead him to Humber College, funeral services. Stephen’s initial career experience in funeral services was achieved at various funeral homes in Toronto, Kitchener-Waterloo, Hamilton and finally 4 years in the Tokyo, Japan area.
While in Japan, Stephen studied Japanese funeral business practice and customs and his research has been published by the Canadian Funeral Director Magazine. Much of the customer service and integrity of Japanese business has become the foundation of Ontario Cremation Services, making it the most successful business of its kind in Ontario. Stephen has been married for 27 years and has a son. His acute attention to detail may be seen in various stained glass lamps in his home or wood model ships that he built and currently displays at the London Cremation office. Stephen is a past executive member of the Fanshawe Optimist club, Kiwanis Club and Porsche Club of America, Upper Canada. Stephen’s technical ability often serves as a diversion to funeral services in building and repairing computers or playing the guitar. In the summer he enjoys long distance cycling including the annual MS Bike Tour.
Chris Rigakos
Transfer Service Coordinator
Born and raised in London, Ontario. After working in the retail management for 25 years, He took his years of customer service and wanted to apply them to a new and rewarding career. He joined Ontario Cremation Services in 2017 and received his Transfer Service Sales Representative designation in 2019. When not in the office, he enjoys working out his body and soul travelling to exotic destinations and spending time with family and friends.
Kenn Saunders
Transfer Service Coordinator
Kenn Saunders was born in Toronto, Ontario and raised in London, from a young age I took a keen interest in music. Studying organ at the age of 6, I quickly moved up to competitive entries throughout Ontario. My music genre of interest is mainly jazz and pop where I continue to play gigs in and around London. In my spare time I enjoy spending time at our boat with my wife Cindy and our two dogs Amber and Diesel. I have two sons of my own, Ryan and Michael that I am proud of their accomplishments and have turned out to be great young men. Funeral Services became my career choice after the passing of my first wife in 2002 and has given me the opportunity to serve the families of our community here at Ontario Cremation Services that I’m very proud to be a part of a caring and compassionate team
Jonathan Reid
Transfer Service Administrative Assistant
Jon grew up in London and recently moved back to the city after 2 decades of experience in Customer Service and Marketing in the GTA. Prior to joining London Cremation Services, Jon worked as a Service Counsellor at Assumption Catholic Cemetery in Mississauga, coordinating burials by communicating between families, funeral homes, and cemetery staff. While currently providing administrative support to the team, Jon is enrolled in Humber College’s Transfer Services Sales Representative program to become fully licensed to further serve our client families. Jon and his partner Amber have a tuxedo cat named Zelda and enjoy the outdoors, going to the movies, and spending time with family & friends.
